Mel Bet's Privacy Policy — your data is protected

This Privacy Policy applies to all users of the Mel Bet platform — whether registered members or general visitors. It remains in effect whenever you visit our website, create an account, place bets, or contact our customer support team.

Mel Bet has developed this Privacy Policy with Bangladeshi users in mind. We believe every user has the right to know how their data is being used. That is why we have written this policy in plain, clear language — so you can understand it without any legal complexity.

This policy was last updated on January 1, 2026. Any future changes will be published on this page, and registered members will be notified by email.

• This policy applies to both the Mel Bet website and mobile app.
• No data is collected from anyone under the age of 18.
• This policy is built in accordance with Bangladesh's applicable data protection guidelines.

Mel Bet collects only the information necessary to provide its services. We do not gather data beyond what is strictly required.

Mel Bet uses collected data only for specific and legitimate purposes. Your information will never be used for any other purpose without your consent.

• To create, verify, and manage your account.
• To process deposit, withdrawal, and betting transactions.
• To provide customer service and support.
• To send you relevant promotions, bonuses, and offers (with your consent).
• To prevent fraud, money laundering, and suspicious activity.
• To analyze usage patterns and support responsible gaming.
• To improve the platform and develop new features.
• To meet legal and regulatory obligations.

We never sell or give away your information to advertising companies. If you no longer wish to receive marketing emails, you can unsubscribe at any time.

Mel Bet protects your data using internationally recognized security standards. Our servers are housed in secure data centers and undergo regular security audits.

Even after your account is closed, certain information may be retained for a period of time to meet legal requirements. Transaction records are typically kept for up to 5 years.

• SSL Encryption: 256-bit TLS/SSL encryption is applied to all data transmissions.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication: OTP verification support during account login.
• Regular Backups: Regular backups are taken to prevent data loss.
• Access Control: Only authorized personnel have access to specific data.

Mel Bet never sells or rents your personal data. However, limited information may need to be shared in certain specific circumstances.

Outside of the cases listed above, your information will not be shared with any third party. All third parties contracted with us are bound by the same privacy standards.

Mel Bet uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform runs smoothly.

• Essential Cookies: Login sessions and security verification — the site cannot function without these.
• Analytics Cookies: Helps us understand how users interact with the site.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Security Cookies: Guards against fraud and cyberattacks.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Mel Bet believes you have full rights over your own data. We guarantee the following rights for you.

• Right to Know: To find out what data we hold about you, please submit a request to our support team.
• Right to Rectification: You can correct any inaccurate information held about you.
• Right to Erasure: You may request deletion of your data after account closure (except where retention is required by law).
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Data Portability: You can request a copy of your data in a specific format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@melbet-taka.com. We typically respond within 7 business days.

Mel Bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect information from minors. Date of birth is verified at registration, and identity documents may be requested when necessary.

If a minor is found to have created an account, that account will be closed immediately and all associated data will be permanently deleted.

Mel Bet reserves the right to update this Privacy Policy as needed. For significant changes, registered members will be notified by email at least 14 days in advance.

• Email notifications will be sent prior to any major changes.
• The date of any changes will be noted at the top of this page.
• Continued use of the site after any changes are made constitutes acceptance of the updated policy.

Have a privacy question or concern? Get in touch — we're always here to help.